What our clients say about us

We’re proud to say that our approach brings very favourable comments from our clients. Here’s what some of them had to say.

Debbie Morley
Headteacher, Rodney House School

We have been extremely impressed with FusionHR. Becky has provided us with clear, practical advice and timely support that is tailored to the needs of our school. Her professionalism and understanding of the challenges within special education have been invaluable. Having her expertise to rely on has given us confidence in managing complex issues and ensured that our staff feel supported.

Jo Taylor
Headteacher, Cavendish Community Primary School

Partnering with Fusion has been a game-changer for our school. They handle all our HR needs, from staff attendance to more complex issues, with remarkable speed and proficiency. What truly sets them apart is their fair, compassionate approach to policy application. It’s clear they understand the unique dynamics of a school environment and we couldn’t be happier with their service.

Debra Smith
Business Manager, St Margaret's CofE Primary School - Manchester

FusionHR staff have always been professional, friendly and committed in the services they deliver. Readily available to offer expert knowledge and advice in an extremely timely manner.

This has saved our school thousands of pounds in HR fees in the three years we have now been with them and I would highly recommend to anyone.

Mo Duffy
Headteacher, Blenheim Primary School

Katy is very knowledgeable, reliable and totally supportive

Phil Hiley
Business Manager, Baildon C of E Primary School (BDAT)

The team at Fusion are always incredibly helpful and provide first class HR support. Their advice and knowledge are an integral part of running an Outstanding school.

Lesley Burton
Executive Academy Business Leader, St John's CE Primary and Woodlands CE Primary (BDAT)

We’ve been consistently impressed by the support provided through your HR Consultancy and Periphery Services. The team’s expertise, responsiveness, and understanding of the unique challenges faced by schools have made a real difference to our day-to-day operations. Whether navigating complex staffing issues or seeking guidance on policy updates, we’ve always felt reassured knowing we have your knowledgeable and approachable team behind us. Your service has been an invaluable asset to our school, and we’re grateful for the partnership.

Hayley Stewart
School Business Manager, Rawdon Littlemoor Primary School

Thank you for being such a fantastic source of support over the last academic year. Kirsty, you have been fantastic to work with, and it has been reassuring to have you at the end of the phone to provide guidance on the various cases we have navigated.

Rajwinder Driver
School Business Manager, Brackenhill Primary School

Abbie from FusionHR is an essential part of shaping the strategic direction in school. Her knowledge and advice are invaluable, delivered in a professional and supportive manner

Amanda Wassell
Headteacher

Since joining the Trust, FusionHR has provided us with exceptional support across multiple HR cases. Their response times are incredibly fast, and their guidance is always clear, professional, and tailored to our needs. Their expertise has been invaluable in navigating complex situations with confidence. We truly appreciate their dedication and highly recommend their services to any organisation looking for reliable and efficient HR support.

Karys Eagle
HR Manager, Woodland Academy Trust

At Woodland Academy Trust, we rely on strong, knowledgeable HR support to navigate the complexities of employee relations, compliance, and policy development. As an HR professional, I understand the value of expert guidance, and FusionHR has been an invaluable partner in ensuring our processes run smoothly.

Before engaging with FusionHR, we needed reliable, expert advice on complex HR matters, from employee relations casework to policy development. Having access to a knowledgeable and responsive team was essential for managing these challenges effectively. FusionHR has provided exceptional support, offering clear, tailored advice on a wide range of HR issues. Alexandra, my dedicated client manager, has been fantastic—attentive, knowledgeable, and always available when needed. The personalised approach ensures that our organisation’s specific needs are met, making a real difference in how we manage HR matters. Having a specific education background, also means FusionHR are so aware of the additional complexities of different terms and conditions and safeguarding, which adds another layer of support.

Since working with FusionHR, we have seen improved efficiency in handling HR cases, greater confidence in compliance, and more consistency in our policies. Their responsiveness and expertise have been instrumental in resolving complex issues swiftly and effectively. As a client, I am able to attend a wide range of webinars and access templates, guidance and best practice policies from their documents hub. They also offer free training on their website so I can always find ways to upskill myself and develop my knowledge, on demand.

The ongoing support from FusionHR continues to be invaluable. Whether through policy development, casework guidance, or being a reliable sounding board for tricky HR matters, their service is second to none. I would highly recommend FusionHR to any organisation seeking professional, personalised, and highly responsive HR consultancy.

Anonymous

Thanks for the support. The support we receive from you and all at FusionHR is fantastic and a big difference from our previous HR provider!

Katharine Collinge
Data Manager, Pudsey Grammar School

The knowledge that expert help is on hand is invaluable and the service we receive from FEPS DPO is worth its weight in gold. Every time we receive prompt, professional help, tailored to the complexities of a school setting. Issues that arise regarding data protection are much less daunting to tackle with the support of our DPO, it’s without doubt one of the best value services we use as a school. Working together we are able to continuously improve the way we work, ensuring data protection is at the centre of everything we do.

Mary Jenkinson
Headteacher, St Patrick's Catholic Primary School

As a headteacher, I have had the privilege of working with FusionHR services on a regular basis, each time they have surpassed my expectations. The consultants are able to navigate complex issues with professionalism and efficiency. They are always on hand to share their expert knowledge and advice, the support that Fusion provide is invaluable.

Sarah Hodge
Deputy Headteacher, Margaret McMillan Primary School

Thank you for supporting the school with staff training. The session was very clearly presented and staff had a clear understanding of the policy after the session.

Paula Pownall
Acting Headteacher, St Patrick's Catholic Primary School part of St Francis Catholic Multi Academy Trust

I have had the privilege of working with Claire at Fusion, an exceptional HR consultant who has surpassed all expectations. Her professionalism and dedication are unmatched, consistently going above and beyond. As an acting Headteacher, new to the role, navigating challenges was a daunting experience, but Claire’s expertise and unwavering support has made the process seamless. I couldn’t have asked for a better partner in overcoming obstacles and ensuring a smooth transition in all matters. Claire truly excels in her role, and I wholeheartedly recommend her services to anyone in need of top-notch HR guidance.

David West
Director of People & Culture, Brunel Academies Trust

Fusion Education People Solutions (FEPS) is a real one-stop shop.

It enables the School / Multi Academy Trust to successfully move forward with HR advice and the added benefit of a People focused MIS. Brunel Academies Trust has recently purchased the FusionHR service along with the SAMpeople system and we are already seeing the benefits of the services. The system will bring a solution focused, data reporting requirement to the organisation, where meaningful decisions can be made. The HR service is personalised to the organisations culture and requirements. The employees at FEPS that we have come to know, to date, have all been really people focused, a true value that Brunel lives by. This is a refreshing feeling when any interaction takes place with the team at FEPS. I really do recommend FEPS to any education customer.

Emily Henderson
Head of School, Barlow Hall Primary School

Thank you for being such a great source of support these past few months Claire. You really have been fantastic to work with and it has been so reassuring to have you at the end of the phone, or an email, throughout the various cases we have navigated.

Lesley Allen
Academy Business Leader, St John's CE Primary School, Bradford Diocesan Academies Trust

I have recently completed the HR Excellence in Education course to help support the HR function in my school.  Not only did I want to broaden my knowledge but also increase my confidence when dealing with HR matters in what can be a minefield of complex issues.

The course provided all this and more.  The in depth explanations and rationale helped apply this knowledge to my own setting and not only deal with issues that have arisen but has also helped me prevent situations from becoming more serious matters.  Case studies provided more practical knowledge and I was able to reflect on this in my own practice.

I particularly appreciated the course combined both practical elements with holistic ones like employee reward which can only benefit an organisation.  It has helped me see ‘the whole picture’ better which I can then advise other senior colleagues of which will in turn help us to recruit and retain the best candidates which our children deserve.

Adrian Whiteley
Headteacher, The Mosslands School, Wirral

Having conducted our own financial cost and risk benefit analysis, Fusion is real value for money! I have never come across another provider with such a great product. It’s nice to work with someone who has been in the business for so long, and who gives such sensible, practical, advice. I would recommend FEPS without hesitation. Working with Fusion is like night and day compared to our previous supplier, who felt like an albatross dragging us backwards.

Joanne Beetham
Headteacher, Lawefield Primary School

….BEST SERVICE WE HAVE EVER HAD!!! We love Katy Davis. She is knowledgeable, managed some difficult cases recently and the desired outcome is all credit to Katy.

Jayne Kennedy
Executive Headteacher, National Leader of Education, LINK Learning Trust

We have recently moved to Fusion Education People Solutions and are very impressed with their service. Responses are timely and supportive, enabling us to efficiently manage our staffing needs. The wide range of support from FusionHR, supporting attendance management, recruitment to more complex staffing needs is handled with sensitivity and speed. The consistent and knowledgeable relationship manager enables us to develop and share an understanding of the school’s needs, whilst knowing we are compliant with statutory and legal duties. In a short time, the trust we have built with our relationship manager, Claire, has supported the well-being of our leaders. We have no hesitation in recommending FusionHR.

Helen Jones
Headteacher, Strong Close Nursery School

We just wanted to say how impressed we have been with the speed and accuracy of the contract that have come through. The layout of the contracts is so much easier to follow. We are very impressed.

Diane Ames
Business Manager, Chislehurst & Sidcup Grammar School

10 years ago when we tendered for our HR provider, it was important to us that the successful company understood our needs. We wanted areas of support that our school were not experienced in and FusionHR delivered this from day one. Providing an excellent service with a dedicated HR consultant, Siobhan Hammond, who is always available for us no matter how big or small, all queries are answered swiftly and sensitively. I cannot recommend them highly enough, it is a huge relief to have their expertise on the end of the phone!

Emily Henderson
Head of School, Barlow Hall Primary School

We have been very impressed with the service already offered to us by FusionHR having very recently changed providers. Our Client Relationship Manager, Claire, is incredibly thorough and communication with her is quick and effective – we never have to wait long for a response to a query, and the information we receive is clear and concise – exactly what we need! We are already seeing a marked difference in the service offered and genuinely wish we had moved sooner.

Carmel Trickett
COO, LET Education Trust

The support we have had so far with HR and DPO has been absolutely amazing

Ella Hughes
Headteacher, Chapel Street Community Primary School

Our whole leadership team have been really pleased with the service we have received from Fusion. We were nervous about changing to a new provider but found the transition smooth and well supported by Fusion. Our Client Relationship Manager has been great at quickly getting to know our school and unique needs as well as forming very positive relationships with all staff involved in processes. The team have felt well supported and empowered by working alongside Fusion and the outcomes to all cases have been positive for the school and managed in a way that aligns with our values. There is always someone available to speak with on the phone or respond via email whether it’s a quick query or lengthier conversation needed about more complex advice – this has been especially reassuring at critical and stressful times. In addition to support with HR cases we have also benefited from additional marketing of vacancies such as our SBM role and the advantage of Fusion being linked to SAM and SAM People.

Joanne Cartmell
Headteacher, Holy Spirit Catholic & Church of England Primary

We have used Fusion for nearly 10 years and I couldn’t recommend them strongly enough. The advice, support and quality of their service is excellent. Fusion ensure you have trusted and professional communication and always respond rapidly to any queries. Training is always exceptionally informative and the range of additional services provided are wide and varied. I have complete confidence with Fusion and they have successfully supported our school through some challenging situations. I would recommend Fusion without reservation. You won’t be disappointed!

Paul Chell
Business Manager, Christ Church Church of England Academy

Fusion are hugely supportive and extremely prompt at answering my queries. The team are always available to support in person should we need.

Alice Jones
Head of School, Oxenhope CofE Primary School

Fusion staff are very knowledgeable and will never make you feel like you are asking a stupid question. They will try their best to help.

Sue Lamb
Business Manager, Manley Park Primary School

Since working with FusionHR their support has been invaluable. I have been extremely impressed with their service and their virtual support package really does work for us. They are always very quick to respond, providing professional, supportive advice and guidance. A big shout out goes to Kirsty, our HR Advisor. I would highly recommend them.

Stephanie Beeson
HR Administrator, Portland College

I found today’s webinar very informative and I look forward to receiving the recorded webinar and suggested documents that we can use. I have to say I’ve already implemented some of information that was presented.

Simon Brereton
Headteacher, Holy Trinity CE Primary School

Since 2017, Fusion have supported Holy Trinity CE Primary through a wide range of situations including a major restructure, long term sickness reviews and performance concerns. In all instances, they have provided clear, measured, and timely advice. Our allocated advisor, and any substitutes, have ensured that the school is always fully aware of the law and of the potential risks and rewards of different courses of action. As a Church School, with a very clear ethos, it is important to us that all HR cases are handled in a way that matches our values. Staff from Fusion ensure that all parties are put at ease and that, even in the most challenging situations, good relationships between staff and school are preserved. I am convinced that, without their support, the school would not be in the strong a position we find ourselves in today. We now use FusionHR for a range of services. All of the staff we have dealt with have been of the highest standard. I cannot recommend them highly enough to you

Richard Horsfield
Headteacher, Brighouse High School

Since joining Fusion we have been delighted with the support, service and partnership offered. If ever an issue or a question has been raised, it has been dealt with quickly, efficiently and effectively. The advice and guidance is always first rate and the team are always looking at ways to offer an even better service.

Richard Morris
Assistant Headteacher, Park Aspire

The managing difficult conversations course I attended was fantastic and extremely useful for developing my own practice. I thought Ian was great and an excellent informative and attentive course leader.

Paul Quinton

In a time of uncertainty, negative headlines and dark clouds, Drew Povey was able to cast a rainbow shaped dose of optimism to revitalise my thought process. (Brave Leadership Webinar with Drew Povey)

Sarah Edwards
Headteacher, Springwater School

The session was stimulating and engaging. Short enough not to feel indulgent and very thought provoking. (Brave Leadership Webinar with Drew Povey)

Beverley Minor
Headteacher, Crigglestone St James CE Primary Academy

Knowledgeable trainers who deliver information in easy to digest chunks that you can apply in your own setting. Thank you. (Ask the Expert COVID-19 Webinar)

Mel Van Den Bosch
Business Manager, Lawefield Primary School

Our school moved to FusionHR a year ago and they have been a breath of fresh air. We have received professional advice and excellent customer service since joining them and we highly recommend their services.

Eleanore Pickard
Headteacher, Hawksworth Wood Primary School

It has been wonderful to spend time with the team at Fusion at staff wellbeing. It’s been incredibly refreshing to be so proactive in finding ways to check on and develop the wellbeing of the whole staff team and then working together to make strategic plans for improvement. Thank you!

Julie Morris
PA to Co-Headteachers, Joseph Locke Primary School

When we needed re-assurance in uncertain times, particularly at the beginning of the pandemic, both Siobhan and Kirsty provided us with clear guidance on what we needed to do at the time, and on moving things forward. We do feel that we are coping pretty well in what has been a really difficult time and part of the reason why we feel this is because of the support your team have given us. We do feel that when we have a problem or a question to ask, you’re asking a best friend for their advice and I mean this is a good way, I feel comfortable talking about any situation that has to be dealt with in hand, and, on some pretty interesting subjects, some more than others!

Julie Pratt
School Business Manager, Sandal Magna Community Academy

I personally have the full reassurance I need when dealing with H & S matters and value the assistance given continually. I would happily recommend Fusion to any schools.

Tracey Mellor
Head of Operations, The Harmony Trust

We have worked with Claire, Abbie and the team at FusionHR for just under 1 year, they supported us covering a maternity leave, and we have been very pleased with the presence, support and advice we have received to date. They have covered a wide range of HR related topics, from casework, development projects and policy development. They are professional, proactive and friendly and we would recommend FusionHR to anyone looking for HR support in the future.

Julian Appleyard, OBE
CEO, Pontefract Academies Trust

Choosing a new partner is always difficult but Fusion were recommended to us. We’re delighted with their service, everything that has been promised has been delivered. As well as guiding our casework with quick resolution, they have supported us strategically to harmonise working procedures across the trust and achieve a consistent approach to HR. They have worked with us to improve industrial relations, provided investigation support and carried out a trust-wide skills audit making recommendations that we could take forward. I would highly recommend FusionHR to any Trust.

Tony Doherty
Assistant Headteacher, Immanuel College

Extremely useful guidance for a novice in terms of managing an investigation. (Onsite Investigation)

Ann Sunter
Office Manager, All Saints Church of England Primary School

Amazing Team! Thanks for all your help. (Leave of Absence/TOIL/Family Leave Training)

Sally Titherington
Head of School, Diamond Wood Community Academy

Excellent course to find out the HR basics. Very useful. Would recommend.

Kerry Gagen
Business Manager, Corpus Christi Federation

Training provided was relevant and in an easy to understand format. Being informed allowed for discussion to take place. (DPO Update Workshop)

Andy Nichols
Oakleaf Coaches

It’s essential as a National Tour Operator that we maintain our CHAS accreditation. Fusion have helped us gain our CHAS status each year and more importantly made sure we are compliant with all the Health & Safety Regulations that we need to be. We have an annual review to make sure that we have everything covered and up-to-date and then they’re always at the end of the phone if we need them. The support Fusion provides means we don’t have to worry about regulations and they’ll always keep us up-to-date with any changes that might impact us. H & S Policies, Method Statements, Risk Assessments are all taken care of and the advice is simple to understand and follow. It’s a weight off our minds.

Adam Garrett
Early Years' Teacher, St Edmund's Nursery School and Children's Centre

The training today has given me invaluable new method of working and leading which will help me a great deal as an NQT. (Leadership Bootcamp)

Lesley Allen
Business Manager, St John's Church of England Primary School

Probably the most empowering and inspiration training session I have ever attended (Leadership Bootcamp)

Janet Sheriff
Headteacher, Prince Henry's Grammar School

FusionHR have been really supportive in helping us to positively address the challenges we’ve had. They bring a focused and efficient perspective whilst also offering options; they advise the best approach to take but most importantly they are flexible enough to work with you to achieve the best outcome for your school, whether that’s handling a complex restructure or a retention/exit strategy. Their comprehensive knowledge of the education sector and high quality legal expertise provides an essential sounding board and they are quick to respond to any query, which gives me complete peace of mind.

Stephen Blogg
Director, Three Diamonds Commercial Ltd

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